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Returns & Exchanges

At Black+Blum, we want you to be completely satisfied with your sustainable kitchenware. If you are not happy with your purchase, you can return your items in their original condition within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unused products in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing